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Posts published in “Opinion”

Looking gift cards in the mouth

The New South Wales Parliament is introducing legislation creating a three year minimum expiry date on gift cards. This reform will go some ways towards…

Who pays for below-cost prints?

It’s probably mere co-incidence, but following two weeks of punishment on the stock exchange, in which its market capitalisation has dropped by around $700 million,…

Industry events fill the vacuum

Well my little editorial last issue encouraging the ‘new guard’ to pull the industry together received a bit of a belting. Apparently everyone is working…

Where are we heading?

The pic below (thanks to John Swainston) was taken at what by default would probably count, as one of the attendees noted, as the largest…

Amazon Marketplace a grey Trojan Horse

Until next July, local retailers will be at a massive disadvantage competing against grey marketers on the Amazon Australia website. The inequity of the GST-free…

Adobe deserves some comeuppance

Adobe has encountered consistent criticism since it began forcing its customers to rent software from it on a monthly basis via the ‘Creative Cloud’, rather…

GST equality law still faces rocky road

The elimination of GST-free sales from foreign retailers has taken another slouching step towards reality with the Productivity Commission’s somewhat equivocal recommendation to adopt the…

The true cost of knock-offs

Danny Lenihan, the CEO of innovative British-based tripod and accessory specialist, 3 Legged Thing, has penned a passionate and illuminating defence of legitimate manufacturers facing…

In defence of bricks

Occasional correspondent Alan Small, Taree Camera House, proposes some radical strategies to stave off the barbarians at the gate: superior customer service, product knowledge and…

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