Photo Review Australia’s annual reader survey, which we reported on last month, included a new question on reliability: How do you rate your main camera’s reliability over the past year. The results indicate a big gap in owners’ perceptions of their cameras’ reliability.
Top spot for reliability went to the company formerly known as Olympus, OM Digital Systems, which just beat Nikon, with both marques enjoying an overall vote of over 90 percent – which would indicate that a lot of owners have given them 100 percent ratings.
At the other end of the scale, Panasonic came in just above Canon, which had an overall rating of just 60 percent. It’s stating the obvious, but there is a chasm between Olympus at 95 percent and Canon at 60 percent.
Canon owners can take comfort in knowing that their camera is covered by a 5-year warranty, far and away the best warranty protection available from the camera brands.
But it’s a curious result, especially given Canon’s stature in the industry. If anyone out there has any idea why Canon owners have marked down their cameras on the measure of reliability, we would be interested to know about it. Perhaps Canon owners have higher expectations.
‘Camera reliability rating is new to the annual survey, explained Photo Review Australia publisher, David O’Sullivan. ‘It’s good to see that most photographers are happy with the reliability of their main camera, especially OM, Nikon, Sony and Fujifilm users.’
He added that Leica also rated well, but the number of respondents owning Leica cameras was ‘a bit low to publish’.
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