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Local 650Ds now included in service notice

Canon has posted an updated Service Notice regarding the front rubber grips of some EOS 650D (EOS REBEL T4i/EOS Kiss X6i in other markets) produced in certain lots between May 31 and June 27 and sold in Australia. .

Canon has identified an issue with the rubber grips on a number of EOS 650D cameras. They contain an excess of something called ‘zinc bis’, which may cause them to turn white, and ‘in rare cases when this substance comes into contact with skin, allergic skin reactions may develop. In addition, if eyes are rubbed after contact with the substance, symptoms such as red eyes, may develop.’

Previous advice was that there were no affected units sold through authorised resellers into the Australian market.

‘Canon has broadened the serial number range of potentially affected products as a precautionary measure and, as a result, the company believes that a small number of cameras in the extended range have been sold in the Australian market,’ the advisory reads.

The updated Service Notice information can be used by owners of EOS 650D cameras to identify whether their camera falls within the extended serial number range, and the support available.

Canon advises users of EOS 650D cameras who have already checked their camera serial number (prior to August 3) to repeat the process.


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